“This multi-stakeholder consultation report on policy issues presents the findings of six months of research, conducted from July to December 2016. More than 200 organisations and experts were contacted in the 47 member countries and three affiliated countries of the Council of Europe over that period, and were requested to complete an online questionnaire on digital citizenship initiatives in their country.

This was followed up by a second questionnaire focusing more specifically on competences, in addition to interviews with children, parents and experts from education and social and mobile media sectors, as well as with the respondents who had reported on the most relevant projects. This report will be complemented by a literature review and further consultations with various stakeholders.

There were 62 responses to the initial questionnaire to identify good practices across Europe in the area of digital citizenship, 42 of which focused on children and young people. Analysis of the responses shows that good practice generally:

1. has a positive impact on individuals and/or communities;
2. has been proven through implementation to be effective in realising a specific
   objective; 3. can be reproduced and is adaptable to different contexts;
3. responds to current and future needs of the target population;
4. is technically, economically and socially feasible and sustainable;
5. contributes to an inclusive society and is adaptable for individuals with special
   educational needs ; and
6. is a participative process that can generate a feeling of ownership in those
   involved.”